Return policy

Send return request

We make every effort to meet your requirements. Should you have any complaints, you can request a return.

This is how you request a return.

1. Log in to your account:
1. Enter your email address in the "Email" field and then click "Continue".
2. Open the email sent from our store in your email account and copy the six-digit confirmation code in the email.
3. Go back to the online store and enter the six-digit confirmation code.

2. Click "Request a Return" for the order you want to return.
3. If your order includes more than one item, select the items you wish to return.
4. Select a return reason and add a note for the store.
5. Click on "Request a return".

If your return request is approved and shipping is required, you'll receive an email with shipping instructions and a return label. Once the product is returned, you'll receive a refund.